From the meter to the bank, with every customer kept informed.
For gas and utility distributors: readings matched to invoices and payments, statements sent on time, customers told before the supply stops, and engineers given the evidence they need.
01Gas and utility distributors
From meter reading to paid invoice, matched every month.
- Today
- Metered volumes sit in one file, invoices and payments in the ERP, and someone reconciles them by hand.
- With Nexra
- Every customer’s volumes are matched to invoices and payments, with unbilled gas and short payments flagged.
You stay in control
Nothing in your ERP changes until finance approves it.
Works with, for example
- Metering data
SAP S/4HANA- Microsoft Teams
- Nexra noticesNew meter readings arrive for each customer.
- Nexra does the workMatches them to the invoices and payments in your ERP and flags anything unbilled or unpaid.
- You approveApprovedFinance reviews every exception before anything is corrected.
02Account management teams
Monthly volume statements, prepared and sent on time.
- Today
- Each month someone builds every customer’s statement of volumes, prices and payments from three separate sources.
- With Nexra
- Each customer receives a clear statement of what was delivered, billed and paid.
You stay in control
No statement reaches a customer until an account manager approves it.
Works with, for example
- Metering data
- SAP S/4HANA
- Outlook
- Nexra noticesThe month closes.
- Nexra does the workBrings each customer’s delivered volumes, invoices and payments into one statement.
- You approveApprovedAn account manager approves each statement before it is sent.
03Utility operations teams
Every affected customer told before the supply stops.
- Today
- Maintenance is planned, then someone builds the customer list and sends every notice by hand.
- With Nexra
- Every affected customer hears in good time, by email or text, and each notice is logged.
You stay in control
Nothing is sent until operations approves the notice.
Works with, for example
ServiceNow
Salesforce
Twilio
- Nexra noticesPlanned maintenance or an interruption is recorded.
- Nexra does the workFinds the affected customers, prepares the email and text, and logs a case for each.
- You approveApprovedOperations approves the wording before any customer receives it.
04Billing and customer teams
Settle a billing dispute with all the evidence in one pack.
- Today
- A customer disputes a bill, and the team gathers readings, the invoice, the contract price and payments from four places.
- With Nexra
- The full picture arrives in one pack, and the agreed correction is posted once approved.
You stay in control
No credit is posted until finance approves it.
Works with, for example
Zendesk- Metering data
- SAP S/4HANA
- Nexra noticesA customer raises a billing dispute.
- Nexra does the workGathers the meter readings, the invoice and its price, and the payments into one evidence pack.
- You approveApprovedFinance approves the resolution before any credit is posted.
05Engineering and operations teams
Abnormal readings reach the right engineer, with the evidence.
- Today
- An alert fires, and an engineer searches records and emails before anyone opens a ticket.
- With Nexra
- The alert arrives with its supporting readings and a plain explanation, ready for review.
You stay in control
Nexra only reads your operations data. Engineers decide, and nothing is ever sent to equipment.
Works with, for example
- Operations data
- ServiceNow
- Microsoft Teams
- Nexra noticesA pressure or flow reading outside its normal range.
- Nexra does the workGathers the related readings, explains the finding in plain language and opens an engineering review.
- You decideYour callAn engineer decides what happens next.
06Sales and business development teams
Spot new industrial demand early, and arrive with a proposal.
- Today
- News of a new or expanding facility is noticed late, researched by hand and followed up when someone remembers.
- With Nexra
- Each signal becomes a sourced brief, a qualified opportunity and a draft proposal.
You stay in control
Nothing reaches a prospect without the account owner’s approval.
Works with, for example
- Salesforce
- Network data
- Outlook
- Nexra noticesA sign that a customer or a new facility is expanding in your area.
- Nexra does the workWrites a sourced brief, checks it against your network, creates the opportunity and drafts the proposal.
- You approveApprovedThe account owner approves pricing and every follow-up before it is sent.
Illustrative examples of what Nexra can do, not customer results. Systems shown are examples; yours can be swapped in.